LEGAL
How Apex Addicts collects, uses, and protects your personal information when you shop with us.
Last updated: 28 July 2026
Apex Addicts (“we”, “us”, “our”) operates this website and online shop. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our site, create an account, or purchase products.
We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), where applicable.
We may collect:
We collect information directly from you when you register, check out, subscribe to updates, or contact support. We also collect information automatically through cookies and similar technologies, and from service providers that help us run the website (for example, hosting, analytics, and payment gateways).
We use personal information to:
Our site may use cookies and similar tools to remember preferences, keep you logged in, power the cart/checkout experience, and understand how visitors use the site. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
We may share personal information with trusted third parties who help us operate, including:
We do not sell your personal information. Third parties are expected to use your information only to provide services to us or as otherwise required by law.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. No method of transmission or storage is completely secure; please keep your account password confidential.
We retain personal information only as long as needed for the purposes described in this policy, or as required by law (for example, tax and transaction records).
Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with this policy and applicable privacy obligations.
Subject to the Privacy Act, you may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate. You may also ask us about how we handle your information, or raise a privacy concern.
To make a request, email support@apexproducts.com. We may need to verify your identity before responding.
Our products and website are directed to adults. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can delete it where appropriate.
We may update this Privacy Policy periodically. The “Last updated” date will change when we do. Please review this page from time to time so you stay informed about how we protect your information.
For privacy questions or requests, contact Apex Addicts at support@apexproducts.com or via our Contact page.
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